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Voice of The Customer
September 26, 2016
by
Wim Rampen
‘Customer Experience’-Experience
May 16, 2016
by
Wim Rampen
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1 Comment
“Being Customer Oriented Isn’t the Best Marketing Strategy”
July 25, 2013
by
Wim Rampen
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9 Comments
Experience Economy, Economy Of Experiences, Or..
February 26, 2013
by
Wim Rampen
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4 Comments
We Don’t Need An NPS-[fill in the blanks]
October 21, 2012
by
Wim Rampen
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4 Comments
My Free E-book: Co-creating Customer Relationships
May 11, 2012
by
Wim Rampen
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36 Comments
Sorry NPS, I’m not buying (it)..
April 7, 2012
by
Wim Rampen
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41 Comments
What Really Replaces Marketing (Madness)..
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