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Customer Lifetime Value
January 20, 2011
by
Wim Rampen
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41 Comments
Destroying Customer Value
January 13, 2011
by
Wim Rampen
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7 Comments
Service Design meets (Social) CRM
July 26, 2010
by
Wim Rampen
-
47 Comments
Why the Old Spice campaign is not Social CRM
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