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Tag Archives: customer contact strategy

Here Comes the cavalry by Gerry Balding on Flickr

August 10, 2013 by Wim Rampen - 10 Comments

Are You Riding The Customer Experience Hobby Horse Into Wasteland?

November 5, 2011 by Wim Rampen - 6 Comments

E-mail from a Contact Center Manager

Pimping Serious Business by Bryan Bruchman

February 7, 2011 by Wim Rampen - 28 Comments

Because it is time you take Customer Service seriously..

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