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Tag Archives: Call Center

Call Center by Andrea Baldassarri on Flickr

October 16, 2012 by Wim Rampen - 16 Comments

The Case for Multi Channel Excellence in Customer Service

December 9, 2011 by Wim Rampen - 16 Comments

Customer Service in 2012 and Beyond Technology..

November 5, 2011 by Wim Rampen - 6 Comments

E-mail from a Contact Center Manager

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