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Category Archives: Service Design

Chinese symbols for importance, pay attention, attach importance to, value.

August 26, 2013 by Wim Rampen - 28 Comments

A Matter Of Who And What To Value

U2's 360 stage by jgarber on Flickr

July 25, 2013 by Wim Rampen - 9 Comments

Experience Economy, Economy Of Experiences, Or..

billboards and taxis

May 20, 2013 by Wim Rampen - 13 Comments

Don’t Take The Customer Decision Journey For Granted

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