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Category Archives: Service Design

January 2, 2013 by Wim Rampen - 24 Comments

The Customer Is Not In Control. Nor Are You!

December 9, 2011 by Wim Rampen - 16 Comments

Customer Service in 2012 and Beyond Technology..

July 16, 2011 by Wim Rampen - 1 Comment

Top 5 reads on this blog over the past 6 months..

Pimping Serious Business by Bryan Bruchman

February 7, 2011 by Wim Rampen - 28 Comments

Because it is time you take Customer Service seriously..

Wim Rampen InMap by LinkedIn

January 13, 2011 by Wim Rampen - 7 Comments

Service Design meets (Social) CRM

Want Some Service Design With That? - by Overlobe

January 11, 2011 by Wim Rampen - 24 Comments

Service Design or Design for Service

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