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Marketing

This tag is associated with 16 posts

The Real Customer Control Issue..

Here are the 5 themes that emerged from the comments to my last post and provide key insights into what is The Real Customer Control Issue.. Continue reading »

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The Customer Is Not In Control. Nor Are You!

One of the key-premises of the Social era is that the power has shifted from companies to Customers. The more I think of it, the more I disagree. Here’s why.. Continue reading »

Fostering Conflict..

I think disagreement and conflict are important ingredients when cooking new solutions to the challenges we face. Yet the challenge lies in dosing it… Continue reading »

Want Some Big-Data With That?

The real problem I have with all this trust in predictive analytics is twofold: Continue reading »

What Really Replaces Marketing (Madness)..

Marketing is far from dead, despite the call-outs we hear from (high-end) Consultants. But marketing needs to change its act. I think there are 7 new jobs for marketeers to drive that.. Continue reading »

Sorry, Marketing’s 4P framework is not dead..

Why Do B-Schools Still Teach The Famed 4P’s Of Marketing, When Three Are Dead? Here’s my perspective on the relevance of the 4 P’s. Continue reading »

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