http://wimrampen.com Passionate about Customers Sun, 22 Jan 2012 15:56:41 +0000 en hourly 1 http://wordpress.com/ http://1.gravatar.com/blavatar/7b9ed8639c7479d2bb2ae0ce83ec6f62?s=96&d=http%3A%2F%2Fs2.wp.com%2Fi%2Fbuttonw-com.png http://wimrampen.com http://wimrampen.com/2012/01/02/how_to_not_get_smart_about_big_data/ http://wimrampen.com/2012/01/02/how_to_not_get_smart_about_big_data/#comments Mon, 02 Jan 2012 21:01:26 +0000 Wim Rampen http://wimrampen.com/?p=1348 ]]> http://wimrampen.com/2012/01/02/how_to_not_get_smart_about_big_data/feed/ 36 51.457772 5.619453 51.457772 5.619453 big data Wim Rampen http://wimrampen.com/2011/12/31/a-new-year-a-new/ http://wimrampen.com/2011/12/31/a-new-year-a-new/#comments Sat, 31 Dec 2011 08:54:07 +0000 Wim Rampen http://wimrampen.com/?p=1352 ]]> http://wimrampen.com/2011/12/31/a-new-year-a-new/feed/ 16 51.457772 5.619453 51.457772 5.619453 Champagne by Tiny_Tear on Flickr Wim Rampen http://wimrampen.com/2011/12/16/lists-lists-lists-and-thank-you/ http://wimrampen.com/2011/12/16/lists-lists-lists-and-thank-you/#comments Fri, 16 Dec 2011 15:14:30 +0000 Wim Rampen http://wimrampen.com/?p=1319 ]]> http://wimrampen.com/2011/12/16/lists-lists-lists-and-thank-you/feed/ 0 51.457772 5.619453 51.457772 5.619453 Thank You Wim Rampen http://wimrampen.com/2011/12/09/customer-service-in-2012-and-beyond-technology/ http://wimrampen.com/2011/12/09/customer-service-in-2012-and-beyond-technology/#comments Fri, 09 Dec 2011 21:04:17 +0000 Wim Rampen http://wimrampen.com/?p=1299 ]]> http://wimrampen.com/2011/12/09/customer-service-in-2012-and-beyond-technology/feed/ 16 Exploding Lime by Jspad on Flickr Wim Rampen http://wimrampen.com/2011/11/06/sorry-marketings-4p-framework-is-not-dead/ http://wimrampen.com/2011/11/06/sorry-marketings-4p-framework-is-not-dead/#comments Sun, 06 Nov 2011 20:35:10 +0000 Wim Rampen http://wimrampen.com/?p=1284 ]]> http://wimrampen.com/2011/11/06/sorry-marketings-4p-framework-is-not-dead/feed/ 11 51.457772 5.619453 51.457772 5.619453 P^36 by mag 3737 on Flickr Wim Rampen http://wimrampen.com/2011/11/05/e-mail-from-a-contact-center-manager/ http://wimrampen.com/2011/11/05/e-mail-from-a-contact-center-manager/#comments Sat, 05 Nov 2011 07:12:24 +0000 Wim Rampen http://wimrampen.com/?p=1268 ]]> http://wimrampen.com/2011/11/05/e-mail-from-a-contact-center-manager/feed/ 4 51.457772 5.619453 51.457772 5.619453 Letter boxes by Princess MeLeia on Flickr Wim Rampen http://wimrampen.com/2011/09/15/winning-is-a-losing-concept/ http://wimrampen.com/2011/09/15/winning-is-a-losing-concept/#comments Thu, 15 Sep 2011 07:34:54 +0000 Wim Rampen http://wimrampen.com/?p=1232 ]]> http://wimrampen.com/2011/09/15/winning-is-a-losing-concept/feed/ 2 51.457772 5.619453 51.457772 5.619453 And the winner is.. by Silent (e) on flickr Wim Rampen http://wimrampen.com/2011/09/07/the-customer-is-always-wrong/ http://wimrampen.com/2011/09/07/the-customer-is-always-wrong/#comments Wed, 07 Sep 2011 19:41:37 +0000 Wim Rampen http://wimrampen.com/?p=1223 ]]> http://wimrampen.com/2011/09/07/the-customer-is-always-wrong/feed/ 23 51.457772 5.619453 51.457772 5.619453 What's wrong with this picture by clintjcl on Flickr Wim Rampen