http://wimrampen.com Thoughts, Explorations & Concepts for Customer Driven Marketing & Service Innovation Fri, 24 May 2013 05:02:10 +0000 en hourly 1 http://wordpress.com/ http://1.gravatar.com/blavatar/7b9ed8639c7479d2bb2ae0ce83ec6f62?s=96&d=http%3A%2F%2Fs2.wp.com%2Fi%2Fbuttonw-com.png http://wimrampen.com http://wimrampen.com/2013/05/20/dont-take-the-customer-decision-journey-for-granted/ http://wimrampen.com/2013/05/20/dont-take-the-customer-decision-journey-for-granted/#comments Mon, 20 May 2013 19:45:59 +0000 Wim Rampen http://wimrampen.com/?p=1948 Continue reading »]]> http://wimrampen.com/2013/05/20/dont-take-the-customer-decision-journey-for-granted/feed/ 3 51.457772 5.619453 51.457772 5.619453 Billboards and Taxis by Justin in SD on Flickr Wim Rampen Billboards and Taxis http://wimrampen.com/2013/03/24/value-is-always-co-created-in-use/ http://wimrampen.com/2013/03/24/value-is-always-co-created-in-use/#comments Sun, 24 Mar 2013 18:52:42 +0000 Wim Rampen http://wimrampen.com/?p=1872 Continue reading »]]> http://wimrampen.com/2013/03/24/value-is-always-co-created-in-use/feed/ 16 51.457772 5.619453 51.457772 5.619453 Law of Value Wim Rampen Law of Value Version 0.92 Creative Commons apply http://wimrampen.com/2013/03/17/burning-bridges-to-foster-innovation/ http://wimrampen.com/2013/03/17/burning-bridges-to-foster-innovation/#comments Sun, 17 Mar 2013 21:50:16 +0000 Wim Rampen http://wimrampen.com/?p=1847 Continue reading »]]> http://wimrampen.com/2013/03/17/burning-bridges-to-foster-innovation/feed/ 1 51.457772 5.619453 51.457772 5.619453 Burning Bridges Wim Rampen Burning Bridges http://wimrampen.com/2013/02/26/we-dont-need-an-nps-fill-in-the-blanks/ http://wimrampen.com/2013/02/26/we-dont-need-an-nps-fill-in-the-blanks/#comments Tue, 26 Feb 2013 20:14:08 +0000 Wim Rampen http://wimrampen.com/?p=1827 Continue reading »]]> http://wimrampen.com/2013/02/26/we-dont-need-an-nps-fill-in-the-blanks/feed/ 4 51.457772 5.619453 51.457772 5.619453 nps-eu-difference Wim Rampen nps-eu-difference http://wimrampen.com/2013/02/18/you-dont-need-a-cemcrm-strategy-to-be-customer-centric/ http://wimrampen.com/2013/02/18/you-dont-need-a-cemcrm-strategy-to-be-customer-centric/#comments Mon, 18 Feb 2013 20:50:30 +0000 Wim Rampen http://wimrampen.com/?p=1812 Continue reading »]]> http://wimrampen.com/2013/02/18/you-dont-need-a-cemcrm-strategy-to-be-customer-centric/feed/ 5 51.457772 5.619453 51.457772 5.619453 Customer_centricity_SAS_544_306_s_c1_smart_scale Wim Rampen Customer_centricity_SAS_544_306_s_c1_smart_scale http://wimrampen.com/2013/02/13/steve-jobs-on-customer-driven-innovation/ http://wimrampen.com/2013/02/13/steve-jobs-on-customer-driven-innovation/#comments Wed, 13 Feb 2013 14:35:24 +0000 Wim Rampen http://wimrampen.com/?p=1799 ]]> http://wimrampen.com/2013/02/13/steve-jobs-on-customer-driven-innovation/feed/ 0 51.457772 5.619453 51.457772 5.619453 Wim Rampen