I want to express my hope for the renaissance of tolerance, because our kids deserve to experience it too.. and since they cannot buy it in milk cartons, I need to teach them..

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#FAV10 – My favorite reads & tweets of 2010 collected –

Here’s a collection of 60+ Reads and Tweets from 2010 that I shared as my personal favorites on Twitter, using the tag #fav10, on December 30 2010. It was a stream covering a wide variety of Customer related topics, like Customer Experience, Social CRM, Service Dominant Logic, Value Co-creation, Service Design, Innovation and a fair share of more general research. Enjoy & please share yours in the comments!

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