About

I offer you fresh perspectives, insights and approaches for your Customer Management related challenges, based on 13+ years experience in Customer Management.

I trust on analytical and creative (design thinking) methodologies for analysis/research, problem definition, ideation, testing & implementing the solution(s) we create together. It is also my goal to not only provide you with good solutions and tangible results but to provide your organization with the capabilities needed to continue harvesting from our effort.

Besides through Client work I learn from discussing my thoughts and ideas with an international crowd of great thinkers and practitioners via my blog and through ongoing discussions in several on- and off-line platforms.

On platforms such as Twitter, Customer Think and others, I meet people like me, from a wide variety of backgrounds and experience, who share, question and discuss the latest developments and practices in a Customer driven world.

If you would like my perspective on your challenge, don’t hesitate to contact me through any of the channels listed below.

Wim Rampen

Passionate about Customers

E-mail: wim(dot)rampen(at)planet(dot)nl

Phone: +31 (0) 636 491 260

Skype: wim.rampen

Twitter: @wimrampen